Entité 4 actively raises awareness among health service providers about the importance of language as a factor of quality and safety of care. It also promotes the identification and designation processes as indispensable tools for ensuring the sustainability of French language health services.
This concerted approach fosters a clear and targeted coordination of actions taken by main stakeholders: our three partner LHINs, health service providers, Entité 4 and Francophone communities.
Over the last five years, Entité 4 has concentrated its efforts on four priority sectors: primary care, mental health and addictions, chronic diseases and care for seniors. These sectors are underpinned by two systemic axes: integration of the Francophone perspective in planning for health services, and sustainability over time of French language services.
Selection of these priority sectors was based on a needs analysis of Francophones who live within Entité 4’s catchment area, and the level of impact on their health: in other words, where language is crucial to care, where the most vulnerable users are found, and where coordination and navigation of care improves access to French language services.
Francophone communities within our catchment area are very diverse. For example, the Greater Toronto Area is home to an ever increasing number of newly arrived Francophones from various ethnic and cultural backgrounds. On the other hand, North Simcoe Muskoka boasts one of the oldest French speaking communities in Ontario. This community celebrated 400 years of French presence in Ontario in 20152.
The richness of this diversity translates into complex and varied health needs within these communities.
11 consultations were organized by, or in partnership with, Entité 4 to obtain feedback from the community on services which would adequately respond to their needs, or fill gaps.
Entité 4 sits on committees and participates in working groups or tables to convey the needs of Francophone communities, particularly in the planning , with key stakeholders, of health services addressing these needs.
5 working tables throughout Entité 4’s catchment area:
1 sectoral table at Bendale Acres Long-Term Care Home for the well-being of Francophone Seniors (Scarborough).
1 community of practice in North Simcoe Muskoka where health service providers collaborate to develop their capacity to offer services to Francophones.
During the 2015 Annual General Meeting and in front of a crowd of approximately 60 attendees, Entité 4 thanked its partners for their support in planning French language health services.
Apart from school and community events, Entité 4 participated in the Festival du Loup in Lafontaine, attended the Foire de la francophonie organized by l'Association des francophones de la région de York, had a booth at the Official Languages Open House in Canadian Forces Base Borden and at the Forum de la francophonie torontoise at Glendon College in North York.
Entité 4 joined Twitter in July 2015. Since then, 155 tweets were issued and 133 followers joined our Twitter feed.
207 members. Being a member of Entité 4 means being Francophone, living or working within Entité 4’s catchment area, and supporting our mission to improve access to quality health services in French within the territory of our three partner LHINs.
1,218 subscribers to Cap S@nté, Entité 4’s electronic newsletter.
Entité 4 supported health service providers who offered the Mental Health First Aid Program in French within its territory. This program helps participants recognize signs and symptoms of mental health conditions, enables them to provide initial help and guide an individual towards appropriate professional assistance.
“With the support of the Entité, the LHIN has been working to improve health care access for Francophones in our Health Links communities with many innovative programs now being available. Together the LHIN and the Entité will ensure that services continue to be culturally and linguistically adapted as they are planned and delivered.”
Entité 4 staff participated in many forums, conferences and training courses to continue developing strategic ties with partners, as well as improve performance and increase knowledge about planning and developing health services.
[until August 2015]
[until February 2016]
[since November 2015]
Communications and Community Liaison Officer
Administrative and Communications Assistant
[since October 2015]
[until June 2015]
Yves Lévesque, Chairman
Dominique Janssens, Treasurer
Réjean Sirois [until September 2015]
Manon Lemonde, Vice-President
Annick Brown, Board Secretary
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Chairman of the Board