The active offer of health services in French is a regular and permanent offer of services to the Francophone population.
This service offering:
- respects the principle of fairness;
- aims for a quality of service comparable to what is offered in English;
- is linguistically and culturally responsive to the needs and priorities of Francophones;
- is inherent in the quality of services provided to individuals (patients, residents, beneficiaries) and an important factor that contributes to their safety.